Our Favourite Reviews
Wondering what sets us apart?
These reviews showcase the real experiences of travellers just like you.
We appreciate all feedback, and every kind word inspires us to keep doing what we love. Here are some of our favourite customer stories.
You can read more five-star reviews on TripAdvisor, Facebook, and Google.
★★★★★
We would like to express our heartfelt gratitude to Leo for his outstanding service during our family trip to Melbourne over the past four days. His knowledge, professionalism, and friendly demeanor made our experience truly unforgettable. Leo went above and beyond to ensure that we not only saw the best of Melbourne, but also understood its rich culture and history. He was attentive to our needs, always offering helpful tips and making sure we were comfortable throughout the tour. Thank you, Leo, for making our family vacation so special!
Jessica Y on Google (Jan 2025)
★★★★★
We booked a two-day tour to go to the Great Ocean Road and Phillip Island. Leo is a very responsible tour guide who is very punctual for pickups. He will explain the best viewing locations for the Penguin Parade. This was the same for the Puffing Billy, where we got on the train early to get the best seats. The itinerary was very packed, and the older members of our group were satisfied.
Kay Kwan on Google (Dec 2024)
★★★★★
The scenery of the Great Ocean Road is beautiful and picturesque. Thanks to tour guide Leo for showing me and my family the beauty of Melbourne 👍🏼 This trip to Australia was really fun and I will never forget it!
媽媽咪呀 on TripAdvisor (Nov 2024)
★★★★★
The two-day Great Ocean Road tour was safe and fun. Leo the guide provided clear explanations, and we even saw koalas which was very exciting. Overall, the scenery was amazing, and our entire family was extremely satisfied- this tour is suitable for everyone, including the elderly and children!
Tang P on TripAdvisor (Nov 2024)
★★★★★
KK2’s itinerary was very fulfilling. In the morning, we took a steam train, then went to the zoo to see kangaroos, and finally to Phillip Island to see penguins. Leo arranged everything perfectly, always staying ahead of the crowd and saving us waiting time. The itinerary was relaxed, with plenty of time for photos. At each spot, he would take photos for the group before giving us free time. 👍🏻👍🏻👍🏻
Nomad07445432985 on TripAdvisor (Nov 2024)
★★★★★
We joined the Great Ocean Road and Phillip Island tours. Leo was amazing, providing detailed explanations and actively helping with photos. The itinerary was fulfilling, with ample time and each destination and visits to a lot of spectacular spots. He also shared many recommendations for affordable and delicious restaurants! The two days were truly enjoyable. Thank you Leo, for taking us on such a great trip 😊. Highly recommend joining KK Melbourne Tours!
Ching on Google (Oct 2024)
★★★★★
Leo was very dedicated, sharing many stories and even detouring so we could see more koalas. He spoke both Cantonese and Mandarin to accommodate everyone’s language preferences and also took many beautiful photos of us. Both our trips were well-planned, relaxing, and suitable for all ages. A top-notch travel experience for young and old alike."
Cathy on TripAdvisor (Oct 2024)
★★★★★
Leo was very enthusiastic about introducing Melbourne to us, answering many questions about self-guided travel, and recommending many local restaurants, snacks, and must-visit attractions. The entire trip was very rewarding. A big thank you to him for showing us around Melbourne. Highly recommended!
葉家齊 on Google (Aug 2024)
★★★★★
We joined the KK2 steam train and penguin parade day tour. Leo was very enthusiastic and helped take many photos. Highly recommended!
臺北市沈妙月 on Google (Jul 2024)
★★★★★
Leo was very professional, leading us to great photo spots and managing the schedule perfectly! He also recommended a delicious and affordable fish and chip restaurant. We were very happy with the experience overall!
Traverler61614504914 on Google (Jun 2024)
★★★★★
Travelling alone, I was initially worried about language barriers or communication issues, however, the email communication before the trip was smooth and fast. During the trip, Leo proactively helped everyone take photos and managed the schedule very well. Unfortunately, we didn't spot any koalas, but overall, the experience was perfect.
Nemo on Google (Jun 2024)
★★★★★
The entire itinerary was very well planned, and every attraction was exciting. A special mention has to be made for the steam train and little penguins returning to their nests. They are definitely must-see tourist attractions! In addition, the kangaroos at the animal farm are very cute. I highly recommend everyone to take this trip. This day's journey left us with wonderful memories and made our impression of Melbourne even more profound.
Cmockt on TripAdvisor (Jun 2024)
★★★★★
The tour led by Leo was more detailed and in-depth than other tours I’ve joined before. He walked us through each attraction with thorough explanations. His driving was top-notch, and the itinerary was so packed that we didn't even have time to check-in. Visiting Melbourne has been a joy ❤️ Thank you.
孫德芸 on Google (Apr 2024)
★★★★★
It was my first time joining this tour, and it felt fantastic. The price was reasonable, the guide was humorous, the itinerary was well-arranged, and his explanations were professional. He also managed the time well and took us to eat delicious and affordable local food. This trip left me with wonderful memories. I would highly recommend it to anyone visiting Melbourne!
Mobile66465156763 on TripAdvisor (Apr 2024)
★★★★★
The trip was amazing! We went to the Twelve Apostles, London Bridge and even encountered wild koalas! Throughout the journey, guide Leo provided professional explanations and took great care of every traveller, leaving us with beautiful and enriching memories of this trip. In short, it was a wonderful experience! We highly recommend KK Melbourne Tours!
Odyssey23877372779 on TripAdvisor (Dec 2023)
★★★★★
Visiting Australia for the first time, we were fortunate to join KK Melbourne's KK1, KK2, KK3 & KK6. The guide, Leo, was very experienced. His driving skills, time management, and the choice of locations were all spot on, and he was also very knowledgeable about the local culture.
Joanne on TripAdvisor
★★★★★
A trip with KK Melbourne Tours is an extraordinary travel experience. We enjoyed this trip especially because of Leo, who was a friendly and helpful guide.
TOvOY on TripAdvisor (Apr 2022)
★★★★★
A huge shoutout to our tour guide, Leo, for being the absolute best tour guide during our 4 days Melbourne family trip! From day one, he made everything so much fun and easy. His knowledge of every scenery sites is top-notch, and he had a way of sharing cool facts without making it feel like a history lesson. We loved how he was always ready with great recommendations and made sure we got the most out of every moment. Thanks, Leo, for making our family vacation awesome – we’ll definitely be back for more adventures with you!
Jywyang on TripAdvisor (Dec 2024)
★★★★★
My parents and my family of four chose KK from many local tour companies. The tour guide Leo was very professional and took our family to visit many different places. We had a solid itinerary, with the right amount of time for sightseeing. Leo was very experienced and took us to great locations, even recommending different food to us. Mum and Dad were also very satisfied. I highly recommend to everyone!
Chan CC on TripAdvisor (Dec 2024)
★★★★★
The itinerary rich, the scenic spots beautiful, the bus comfortable, and the air-conditioning just right. But the most important thing was the tour guide Leo, who took great care of everyone on the bus. He took us to the most authentic places to get photos, and he also had the initiative to be our photographer and videographer. He took us to eat delicious and affordable food, such as pies and fish and chips. The most surprising thing was the Penguin Parade, where he brought us to a spot to watch the penguins up close, without needing to pay extra. Today's itinerary and satisfaction was 100+ points. Super happy today 😊😊😊
Helen N on TripAdvisor (Nov 2024)
★★★★★
Leo’s itinerary was very fulfilling. In the morning, we took a steam train and were able to sit on the ledge, which was very fun. After lunch, we visited the zoo and saw kangaroos- so exciting! Then we went to Penguin Island, where the scenery was beautiful, and we took many photos. Overall, we are extremely satisfied. Joining this KK Melbourne trip was well worth it! The guide was attentive and considerate, taking beautiful photos for us at scenic spots, and also made sure to stop occasionally during long drives so that we could stretch our legs.
Discover08744561789 on TripAdvisor (Nov 2024)
★★★★★
Guide Leo was very kind, and we were lucky to see wild koalas 🐨. 10/10!
Tsz Nam Lau on TripAdvisor (Oct 2024)
★★★★★
Seeing the Great Ocean Road gave me such a deep appreciation for nature, especially seeing the Twelve Apostles. Thanks to Leo for making this trip unforgettable!
Hillman Lam on Google (Oct 2024)
★★★★★
Leo was very thoughtful and kind, adjusting to the needs of the group members and actively helping to take beautiful photos. The morning included a relaxing forest walk, and overall, the day was a comfortable, leisurely small-group tour, perfect for those who don't like rushing around!
TL on Google (Oct 2024)
★★★★★
We joined the Great Ocean Road tour today. The itinerary was fulfilling (including additional stops at the Razorback and London Bridge), and the timing was precise, returning to the city on schedule in the evening. We were lucky with the weather, and we also spotted wild koalas. Each attraction was beautiful, and we took many stunning photos. The guide, Leo, was humorous and introduced each site with interesting stories. The ride was smooth and comfortable. Highly recommended! We'll definitely join KK Melbourne Tours again the next time we're in Melbourne.
Ard on Google (Jul 2024)
★★★★★
I joined the Phillip Island and steam train day tour. Leo provided clear introductions at each attraction during the trip and helped guests take photos at each stop, making the trip very relaxing. This tour was worth every penny and I highly recommended 👍.
Miki on TripAdvisor (Jun 2024)
★★★★★
The tour guide had in-depth knowledge of every attraction and was happy to answer our questions. The itinerary was filled with satisfying and diverse activities, especially the close encounters with kangaroos and the adorable penguins returning to their nests. This experience was unforgettable, and KK Melbourne Tours is definitely not a choice to be missed.
Inspire20948480345 on TripAdvisor (Jun 2024)
★★★★★
Leo was professional and passionate, actively helping us take photos and offering guidance. He was very familiar with the important details of each attraction. The Phillip Island day tour was incredibly fun! Highly recommended!!
Explore00034825160 on Google (Jun 2024)
★★★★★
Our guide was extremely professional and friendly, adding immense value to the trip. He had in-depth knowledge of each attraction and was happy to answer our questions. The itinerary was rich and diverse, with the highlight being the close encounters with kangaroos and penguins returning to their nests. This trip was an unforgettable experience, and KK Melbourne Tours is definitely a must-choose option.
Inspire20948480345 on TripAdvisor (May 2024)
★★★★★
The guide was very nice and provided detailed explanations along the way. In one day, we saw penguins, koalas, and kangaroos, which was very exciting. We also ate from a delicious and cheap fish & chips shop recommended by Leo. The burger was huge and great value!
Wen Chih Chang on Google (Apr 2024)
★★★★★
Through a friend's recommendation, we joined the two-day Great Ocean Road tour and the tour with the penguin parade and steam train ride. It was an amazing experience, with the guide meticulously planning every detail for us.
慧芳 on TripAdvisor (Jan 2024)
★★★★★
Leo is very humorous, and the whole trip was well-arranged. The Italian restaurant he recommended on Phillip Island was very delicious, and our family had a great day seeing many interesting things. The next time we visit Melbourne, we'll definitely join KK Melbourne Tours again.
YWY on TripAdvisor
★★★★★
We couldn't join the second day's tour because it was full, but we still ran into Leo. Even though we weren't in his group, he was super nice and recommended some delicious award-winning pies to us! Thank you for your thoughtful arrangements and for taking beautiful photos that added more memories to our trip ☺️
Cheung on TripAdvisor